Returns & Exchanges
At Petit Pli, we want to ensure your garments grow with your child and meet your expectations. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery provided they are in their original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original sustainable packaging, ensuring all tags remain attached and the garment is folded neatly.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Quality Check & Refund
Once our team inspects the returned items to ensure they meet our quality standards, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing